Companion can't find the controller on the network
Discovery and manual pairing fallbacks.
Updated 2026-07-01
LAN discovery uses UDP and mDNS. If the companion doesn't see the controller:
- Confirm both machines are on the same subnet.
- Allow the companion and controller through the local firewall.
- Use manual pairing: paste the controller's pairing URL or code into the companion.
- Run the Pairing Doctor in the companion for a diagnostic report.
Still stuck?
Open a support case and our team will help.